Mutilated Passport

 


REQUIREMENTS TO EXPEDITE U.S. PASSPORT
REPLACE MUTILATED PASSPORT


Instructions and Document Completion:

1. Completed application form DS-11.
  • To ease the passport application process, applicants requesting expedited passport service through TDS must now use an online version of the form DS-11, rather than handwriting the required personal data. This form allows the applicant to enter his or her information securely on an online form and then to print it when complete. Use of the online form generates a 2D barcode when the form is printed. During the adjudication process, this barcode is read by machine. This machine then reproduces the information that has been entered electronically by the applicant. The Department of State does not retain the data that has been provided by applicants, ensuring privacy in this process. The data provided by an applicant to generate a new form is automatically deleted when the form is printed.. For an explanation of the new Online Version form click here. DO NOT SIGN the DS-11 form until asked to do so by the Post Office or Court House passport clerk.
  • You must include your mutilated passport, which is usually not returned to the applicant.
  • You MUST submit a photocopy of your completed application DS-11 for inclusion in the FEDEX Envelope, paper-clipped to the outside of the sealed envelope (see #8 below).

 
 


2.
Two recent professional passport-type photographs

3.
Letter of Authorization.

  • You must complete and include two copies of a Letter "Attn: U.S Passport Agency" stating: "I, (applicant name), hereby authorize Travel Document Systems to pick up my passport, and to discuss the status of my application with the Passport Services staff."
  • Click here to print a sample of the Authorization Letter.
  • One copy of this letter, with original signature in BLUE INK, should be placed inside your sealed envelope by the passport clerk and the other should be paper-clipped to the outside of that envelope

4. A letter signed by the applicant addressed to "Attn: U.S. Passport Agency.." explaining how the passport was damaged.

5. Appointment:
    If you require an emergency passport issued in 1-3 business days, you must have an appointment to proceed. Please call 1-800-874-5100 for an appointment. TDS must receive your document at least one business day prior to your appointment.
6. Proof of U.S. Citizenship:
  • A certified birth certificate, issued by state or county health department or vital statistics bureau (not hospital certificates); -or-
  • A naturalization certificate; -or-
  • A certificate of citizenship; -or-
  • A Consular report of birth abroad; -or-
  • A previous U.S. passport (if issued more than 15 years ago, or you were under 16 years when your most recent passport was issued).

7. Proof of Identity:
  • A Valid Drivers Licence issued more than 6 months ago;
  • If the above-mentioned Driver's License isn't available, then you need to supply an alternate form of identity.

8. Completed Cover Page and Credit Card Authorization forms (print using the Print button on your browser)

9. Execution of your Passport Application:
  • Take the above requirements to your local acceptance agent for Passport Applications (usually a post office or county clerk or court house).
  • Pay the clerk the U.S. government fee, including rush fees, and execution fees. Be prepared to write two checks for the total amount, as the clerk will retain $25.00 execution fee.
    • $135.00 + $25.00 = $160.00 for adults,
    • $120.00 + $25.00 = $145.00 for children under 16 years.
  • Please ask the clerk NOT to include the cost of USPS return postage in your payment of passport fees.
  • Please write your name and date of birth on the check.
  • Credit cards are not accepted for this part of the transaction.
  • Ask the clerk to execute the passport application documents and place them in a sealed envelope addressed to "U.S. Passport Agency".
  • You must not open this sealed envelope again before shipping it.
  • The sealed envelope is considered "expired" by the Passport Agency after 5 business days. Please please send your application to TDS the same day it is signed.
10. Before all your documents are sealed:

Please be sure to make two separate copies of:
  • The Application Form DS-11
  • The Letter of Authorization
  • The Proof of Departure (Itinerary)
The following items must be placed inside the sealed envelope executed by the Passport Clerk, then all documents should be placed inside a FEDEX envelop for shipping to Travel Document Systems, Inc.
  • Your Proof of U.S. Citizenship
  • Your mutilated passport
  • The Application Form DS-11, the photographs and the appropriate Government fees
  • The Letter of Authorization
  • The Proof of Departure (Itinerary)
The following items must be attached (paper-clip) to the outside of the sealed envelope.
  • A copy of the Application Form DS-11
  • A copy of the Letter of Authorization
  • A copy of the Proof of Departure (Itinerary)
  • A completed Cover Page and fees for TDS expediting services

Fees:


Government Expedited Passport Fees:      $160.00    (Minor: $145.00)

TDS Fees to Hand Carry Application:
$150.00 if issue is required in 1-3 business days (Appointment Required)
$130.00 if issue is required in 4 - 7 business days
$ 75.00 if issue is required in 2 - 4 weeks

Appointments: Please call 1-800-874-5100 prior to shipping to confirm an appointment.

Include credit card authorization, a check or money order payable to "Travel Document Systems, Inc." for TDS Handling Fee, and return FedEx cost.


Return Postage
Continental USA Only -
$23.00 FedEx (Next Business Day - up to 3 passports)
$26.00 FedEx (Next Business Day - 4 or more passports)
$39.00 FedEx (Saturday Delivery)
Alaska, Puerto Rico, Hawaii, USVI -
$39.00 FedEx Next Day Letter (No Saturday Delivery)


Processing Instructions
Please forward the completed requirements; sealed envelope, authorization letter, copy of tickets or itinerary, and payment by FedEx to:

TRAVEL DOCUMENT SYSTEMS, INC.
925 15th STREET N.W. 3rd Floor
WASHINGTON D.C. 20005

URGENT APPLICATIONS SHOULD BE SHIPPED TO TDS USING ONLY THE FEDEX COMPANY

Processing Information
  • Your application will be hand carried to the Passport Agency in Washington DC. There, the Passport Agent will examine the application and if all documents are in order, assign a date the passport will be issued, according to departure date from the U.S. Applicants who have previously submitted lost or mutilated passport applications for re-issue, may face considerable delays with the approval of an replacement passport and expedited processing may not be available.
  • Passport applications submitted by mail to passport agencies routinely take 4 to 6 weeks to be processed. TDS expedites applications by hand carrying them to the U.S. Passport Agency, and following up on the progress.
  • Urgent issue applications (which may be issued in 1 - 3 business days) require proof of departure within 96 business hours of being submitted to the passport agency and MUST be shipped to TDS using only the FEDEX Company.
  • Other urgent applications can be issued as fast as 10+ days days, less urgent applications are usually issued within 10 business days.
  • A 48-page business travelers passport can be issued in lieu of the usual 24-page passport on request at no additional charge (however, ONLY if the larger books are available at the time of issue). Attach a note requesting a 48-page passport to the passport application.

PLEASE FOLLOW THESE INSTRUCTIONS CAREFULLY. MISSING OR INCORRECT INFORMATION MAY RESULT IN SIGNIFICANT DELAYS

Click Here to Print

INFORMATION AND FEES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
REVISED 07/2008



Travel Document Systems

 
 
Washington DC Office
925 Fifteenth Street N.W.
Suite 300
Washington, D.C. 20005
Voice: 1-800-874-5100
Local: 202-638-3800
Fax: 202-638-4674

support@traveldocs.com
New York Office
641 Lexington Avenue
Suite 1435
New York, NY 10022
Voice: 1- 877-874-5104
Local:  212-223-1735
Fax: 212-634-6361
ny@traveldocs.com
San Francisco Office
3 Embarcadero Center
Lobby Level, Suite 2
San Francisco, CA 94111
Voice: 1-888-874-5100
Local: 415-399-1515
Fax: 415-399-1001

sfo@traveldocs.com

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